Audi Arcadia Worst in South Africa

Worst Service Manager ever, i have purchased an Audi A5 off a salvage with minimal body work and done by an independent work shop, i had gone on a Monday to see the Service Manager and explained to him the car isn't starting and the car will be towed in from the repair shop to have the comfort control module coded as i have bought a new unit, the Service Manager refused on the day of the service when i have bought the car in and said car was in a poor state, i have asked him repeatedly what he meant by poor state as car was just in for an electronic coding, the service manager was very unchallant and adamant, worst ever customer service, same car i towed into another Audi Dealership without prior booking and the car was accept. Its a shame when your car is out of warranty, or a car that has being brought in for a private job you get treated awful, Audi Arcadia has no regard for client as long as they happy taking cars that are still under their nose. Bad experience and will never go near an Audi whether brand new or even a used one. The total experience i got is shocking.