SM
Seeiso M

1 reviews | Active since Mar 2015

11 Mar 2015, 12:31

AUDI A4 CLUTCH REPLACED EVERY 4/5 MONTHS

I HAVE TAKEN MY WIFE'S VEHICLE IN FOR THE 5TH TIME WITH CLUTCH PROBLEMS. I KEEP BEING TOLD THAT IT IS THE WAY THE CAR IS BEING DRIVEN. THIS TIME I HAVE BEEN DRIVING THE CAR FOR THE PAST FEW MONTHS AFTER THE LAST REPAIR. BUT AGAIN I WAS TOLD THAT IT IS THE WAY THE CAR IS BEING DRIVEN. NOW I CANNOT UNDERSTAND HOW 2 PEOPLE DRIVE A CAR EXACTLY THE SAME WAY? IT COSTS AROUND R22 000 EVERY TIME TO REPAIR THE CLUTCH. I DEALT WITH MORNE, SERVICE ADVISOR TRAINING, HE TOLD ME TO SPEAK TO HIS MANAGER ANEL. I PHONED ANEL YESTERDAY AND HE KNEW WHICH CAR I WAS REFERRING TO. HE TOLD ME THAT HE WAS IN A CAR WITH A CUSTOMER AND THAT HE WOULD PHONE ME BACK. STILL NO CALL. I AM SORRY BUT THERE IS NO WAY A CLUTCH CAN BE FAULTY EVERY 4 TO 5 MONTHS. INSTEAD OF BLAMING THE CUSTOMER, WHY NOT SEE WHAT THE PROBLEM IS WITH THE CLUTCH THAT IS BEING INSTALLED AND MAYBE THEN AUDI WILL FIND OUT THAT THE CUSTOMER IS NOT THE ONE AT FAULT. I AM CURRENTLY LOOKING AT BUYING A NEW AUDI, BUT WITH THE SERVICE I HAVE RECEIVED I AM THINKING TWICE OF DEALING WITH ANY AUDI. REGARDS, MR. MOKOENA

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