Abominable service at Audi Century City (Cape Town) and Audi Finance

I received the worst service at Audi Century City (Cape Town) that I have ever experienced in the motor vehicle industry. After purchasing an Audi earlier this year, I tried to report poor service by a financial consultant (Claire Kingsley-Marais) to the company's principle dealer, CRAIG KRIEL. KRIEL spoke down to me, he spoke over me, he did not give me a chance to raise my concerns properly, and he threw the phone down in my face. Although I used to be a fan of Audis, the experience with Audi Century City and Audi Finance has been so unpleasant that it has put me off ever purchasing an Audi again and financing any motor vehicle with Audi Finance.