LZ
Lydia Z

1 reviews | Active since Dec 2015

11 Dec 2015, 12:18

2012 Audi A1-bought brand new

On the 24 Nov, I was driving my Audi A1 and my car suddenly slowed down on its own until it stopped moving, I called Audi road assistance and my car was taken to Rdy for assessment. to my surprise I was told that I abused the clutch hence it is now warn out.yet it never burnt-no smell etc I have had this car for 3 years. Yvonne did a quote and asked if they should continue replacing, which was obvious as I need the car. The quote I received was ridiculous so I accepted for Audi to continue replacing while I do my own research as I am 100% sure that I was not the reason the clutch would be warn out in 3 years, there is nothing wrong with my driving. On my research I found out that Audi is aware that A1 clutch has a problem and whenever a client brings the clutch in-they always blame the customer. one of the examples is [URL Removed] Hellopeter.mobi/audi-south africa/complaints/disgusting-customer care-*** last ref: [URL Removed] plate-flywheel.html. I would like Audi to review me being charged for their own mistake-I am a great driver-Pay under warranty please-this is unfair # angry customer#

0
Replies (0)