The worst service

<p>2 days after service the steering wheel warning light came back on, struggled to get hold of the service advisor and only after I escalated the matter to Audi SA they called me back and asked me to bring my car back, none of them apologised guess they were too busy attending meetings. On the 17 yesterday brought my car back, Thili forgot about my booking and did not have a job card with her, hesitant I left I car and she was suppose to call me back to advise what was wrong and possible time lines for resolution. She called at 2pm and advise they still didn't know but she would call me back that same day. Well she didn't call back, I followed up the next day 18. 06.2016 and turns out the car will be ready latest 21st and the courtesy car might be available on Monday morning, it's my birthday today 18.06.2016 and trapped in the house due to someone's inefficiency to do their work. All plans put in place have been distracted by Audi Westrand. Thili who was suppose to call me back after verifying with her collegues if they had an extra car did not call me back, called the reception who laughed and told me Thili has left, i asked to speak to her manager and she said he too was not available, gosh after a while she said Thili was busy with a customer kanti what is really the truth with this company? The reception tried to put me through the service manager and failed she said an I quote please give me your numbers and I will go and beg him myself to call you back really??? I'm very dissapointed and will never take my car back to dealership ever again. </p>