DM
Dineo M

1 reviews | Active since Jan 2019

11 Jan 2019, 12:08

Vehicle Stripped!!!

My vehicle was towed to Auction Nation in Wynberg, while the insurance was still investigating the claim. After receiving the feedback that my claim is rejected I then had to go collect my vehicle from the Auction Nation yard in centurion where is was taken to for assessment. It then came to my attention that my vehicle was stripped, I was told that the assessor had to dismantle the vehicle to assess the damages, which is perfectly understood. But the question is where are the dismantled parts. Parts where stripped from the vehicle. We thoroughly checked the vehicle with the panel beater assessor that was collecting the car, (front grille, both headlights (left damaged and right still intact and spare wheel)). When the vehicle was towed the items where there and both the lights were still working (with the left light cover slightly broken).

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Replies (2)
Auction Nation (Pty) Ltd.
Auction Nation (Pty) Ltd.'s reply11 Jan 2019, 12:31
Official
Good day Dineo, 

We would like to firstly like to apologise for the inconvenience caused. 

Please could you supply me with the vehicle registration to see the check in photo's when we received the vehicle to see i we received nay parts with he vehicle.

Thanks,
Auction Nation (Pty) Ltd.
Auction Nation (Pty) Ltd.'s reply11 Jan 2019, 15:58
Official
I believe you spoken to Kenneth Lemon this morning and he advised that Discovery is busy with this claim. Kindly also supply your contact details in order for Kenneth to contact you with feedback.