Sound system ****** by auction nation

Im Lerato On the 21 sep i had an accident my car was towed to auction nation and after 2 weeks i decided to go and take out my sound system that i installed in the car i got there and itwas ******.the guy who assisted me Max Xaba confirmed that the cameras showed that itwas ****** in their premises and and they will deal with it internally and i should confirm sound ****** which was Amp.sup hoover n 6by9 speakers.and send him quotation.quotation sent to Max and he responded me with why i was saying itwas pioneer because itwas xtc and why im including 6 by9 speakers.what ****es me off is that this people are taking advantage of me because i am a lady or becaise im black? If they did not take my sound system things would have not been this way.im so disappointed by the treatment i got at auction nation when they are the ones who ****** from me.