1 reviews | Active since Nov 2018
***** Nation
Joined on the 7th October 2018 Auction Nation, registration fee R5000, at the time my Profile was inactive. Payment was made and the Profile active. On the 29th October 2018, I won my first bid. Made a large payment into the existing account which was save on my device. It’s been 5 days, According Auction Nation they haven’t received any monies from my account. Emails with attached payment documents was send to the following people, Tebogo, Annamarie, Annalisa, Wayne, Le Roux and yet no reply. Unprofessional and ***********. I left numerous online messages and tried calling many times, when they finally feel like answering calls after 3 days, you either get transferred to the next person or expect a end call in your end. I think it’s generally immature to hung up with no explanation. This is utterly rude on countless times. Invoice CA ********** , payment was made Auction Nation. When Auction Nation received my first payment and made my profile active how is it that the large amount suddenly evaporated?????????? This is fuming! I want my money…Alles!
Good morning Mr Rossouw,
We apologises for the any inconvenience caused.
Please note you have not paid Auction Nation directly but you have paid the PAY U which is a payment platform via our website for registration deposits not vehicle payments.
We have contact PAYU to pay us over the funds already when you were assisted and informed of this telephoncially by Fazel Cassim and when you went into the Cape Town branch and was assisted and notified by Monqiue Le Roux of the delay.
PAY U will only pay over your funds to Auction Nation this week Wednesday with our next pay out from them. You are welcome to contact them directly on ***for a refund of your funds as they will not assist Auction Nation with your refund.
We trust the above is in order.
Thanking you.
Auction Nation
Good morning Mr Rossouw,
We apologises for the any inconvenience caused.
Please note you have not paid Auction Nation directly but you have paid the PAY U which is a payment platform via our website for registration deposits not vehicle payments.
We have contact PAYU to pay us over the funds already when you were assisted and informed of this telephoncially by Fazel Cassim and when you went into the Cape Town branch and was assisted and notified by Monqiue Le Roux of the delay.
PAY U will only pay over your funds to Auction Nation this week Wednesday with our next pay out from them. You are welcome to contact them directly on ***for a refund of your funds as they will not assist Auction Nation with your refund.
We trust the above is in order.
Thanking you.
Auction Nation