1 reviews | Active since May 2023
Best ISP for CUSTOMER SERVICE and Fibre connectivity!
I've been through quite a few isp's since 2006 till present and these guys are literally by far the absolute best service I have ever received. I had an issue with Octotel and Atomic Access took responsibility for something that was completely out of their control just to make sure I was happy. They even assigned their CEO to my case to resolve, he called me and kept me up to speed every step of the way until issue was completely resolved. I don't care how much more they cost per month compared to cheaper options as far as I'm concerned customer service like what I got should cost way more than my monthly bill especially in South Africa where majority of companies don't really care about their customers. I would 100% recommend Atomic Access to everyone starting with these reviews, my family and friends, and, because I work in IT trade, to every customer I interact with that needs Fibre connectivity. Don't get me started on how stable the Fibre service is. Uncapped data is truly unshaped and we get full speed the whole day provided no loadshedding. A++ service
