GS
Gail S

1 reviews | Active since May 2014

10 Sept 2015, 09:23

My business is important to someone

I have a property that I rent out to supplement my retirement. I have had an Atlas Alarm System fitted to this property at no extra charge to my tenant. I have a new tenant in this property and she can not understand the alarm system, even after numerous 'lessons'. She has switched the system off and I get follow up calls from Atlas reporting that there is no signal. On explaining my problem to them Landi contacted my tenant's mother and chatted to her. She gave her private work number to them if they should need any further help and has also arranged to have the response technicians be available to help her to understand the system. This sort of treatment is far more than 'Going the extra mile\<br> I must add that whenever I have had the need to phone Atlas

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