DONT WANT TO REFUND ME

I HAVE SEND ANNA POEW A E-MAIL 4 MONTHS REGARDING MY REFUND ON RADIO FEE BUT I WAS IGNORED. I HAVE ASK HER TO CHANGE THE DATE OF SERVICE ALSO.

LAST WEEK PHONE THE CUSTOMER RELATIONS OFFICER AND EXPLAIN HER THAT ATLAS OWE ME ON MY RADIO FEE. SHE DID INVESTIGATE BUT DID COME BACK TO SAY I HAVE REJOIN AND WAS SUSPENDED WHICH IS A LIE. SHE ASK ME TO SEND AN E-MAIL AND SHE IGNORE ME STILL WHICH INDICATE THAT ATLAS STAFF IGNORE WHEN PAYMENT NEEDS TO BE DONE TO CUSTOMERS. THE STAFF OF ATLAS DONT HAVE CUSTOMER SERVICE.