MN
Merusha N

1 reviews | Active since Nov 2025

20 Nov 2025, 09:36

Waited 2 days for feedback only to get declined because i do inter transfers of money on my banking app

I app**** for a loan with this company. Firstly their website says same day feedback but I waited 2 days to receive feedback.

I sent documents and constantly called for feedback. After 2 days of waiting and following up I was told I did not qualify for the loan and my application was declined because I do inter transfers. My account is a Standard bank account which I explained to the consultant and it is a habit that I have to inter transfer , I DO NOT CURRENTLY HAVE ANY DEBIT ORDERS THAT BOUNCE DUE TO ME TRANSFERRING MONEY , which the consultant said he could see. So I do not do inter transfers to hide from debit orders.

Obviously if I am expected to pay for something or if I know I have a debit order , I will leave the required amount in my account.

In any case , I was made to wait 2 days , only for them to decline my loan just because I do inter transfers , which is visible on the bank statement and the consultant himself said he could see I had no debits that were bouncing.

Thanks for making an individual wait , send documents , follow up constantly , just to decline them for a reason like that. If that was the case , you should have told me at the get go that you did not want to offer me a loan.

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Replies (1)
Atlas Finance
Atlas Finance's reply20 Nov 2025, 10:50
Official
Hi Merusha
A customer care consultant will contact you to resolve your query.