Unreliable and ****mers

Item: Atlas Finance
Rating: 1
Author: Sylvester K

****mers - day 4 and no response to an application. When you contact them, they take down your details and you will never hear from them again.

Furthermore, they will continue to request your application documents.

Be careful - ****mers at its best

Helpful (0)

Replies (2)

Atlas Finance's replyOfficial

19 Nov 2024, 17:45

Hi Sylvester
We apologise for the inconvenience caused. A customer care consultant will contact you to resolve your query

Atlas Finance's reply19 Nov 2024, 17:45

Official

Hi Sylvester
We apologise for the inconvenience caused. A customer care consultant will contact you to resolve your query

Sylvester K's updateReviewer Update

20 Nov 2024, 17:56

A Big Thank you to Norah / Senzele / Ashleen for providing excellent customer services in resolving my compliant. I appreciate you all for going an extra mile. I am a happy customer again.

To management - Please appreciate your staff because they are definitely an asset.

Fix your loan approval processes and make sure that you dont exhaust your staff with broken processes.

Sylvester K's update20 Nov 2024, 17:56

Reviewer Update