TN
Thabani N

1 reviews | Active since Apr 2020

06 Apr 2020, 17:32

******** deduction in my account

My name is Thabani, I am a Atlas finance Mable towers branch client and I currently have a problem with my account, Atlas deducted R1956.88 from my account and a further R832.42 again from my Capitec account and I don't understand why I was charged the R832.42. I have tried several time to contact the branch and heard office I even sent them emails so many times without any respond. I am extremely disappointed with service.

0
Replies (3)
Atlas Finance
Atlas Finance's reply07 Apr 2020, 08:52
Official
Morning  Good Thabani

We apologise, please be advised that your emails were received and escalated to the relevant department .
We apologise again for the inconvenienced this matter may have caused .
one of our consultants will give you a call .

kind regards,

 
TN
Thabani N's update14 Apr 2020, 10:03
Reviewer Update

Hi

I can't believe no One is willing to help me, honestly speaking I wasn't expecting this kind of service.
All I need is a refund, but I'm not getting any respond.
Im am truelly disappointed ATLAS
Atlas Finance
Atlas Finance's reply14 Apr 2020, 11:25
Official
Good morning Thabani

Apologies again , I will ensure that receive feedback today .

kind regards,