******** ACT BY ATLAS MANAGER, JOHANNESBURG CENTRAL PARK

Hi Peter I have a very terrible experience with this branch Atlas Finance Johannesburg Central Park in Noord. The worse part is, after sending this email I'll paste their very own head office who told me to re-apply for roll over or top up whatever they call it and they only put me in more debts. None of them simply apologized from that branch... ******** ACT BY ATLAS MANAGER, JOHANNESBURG CENTRAL PARK I am writing to you in seek of justice,transparency and fairness regarding Atlas in Johannesburg Central Park . I am currently having a loan with y... M Mail Delivery Subsystem [image: Error Icon] Address not found Your message wasn't delivered to *** because the address couldn't be found, or is unab... C customercare to me, info, customercare 3 days agoDetails Good morning

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“Let all that you do be done with Love “… 1 Corinthains 16:14

Sent: 30 January 2021 10:03 PM To: *** Cc: ***; *** Subject: ******** ACT BY ATLAS MANAGER, JOHANNESBURG CENTRAL PARK I am writing to you in seek of justice,transparency and fairness regarding Atlas in Johannesburg Central Park . I am currently having a loan with you and the treatment I received from your employee especially the manager is utterly horrible. This woman together with other colleagues they treated me like a trash and worse part she hanged up a call on several times trying to find out why did she set up a magtape or tracker twice on my account after she has had assured me on December that I won't be billed twice. So I took my loan in December and the same week I received sms that you take loan now "December" and start paying end of January "(Atlas Finance: Take up your much needed loan from Atlas this month & only pay your first instalment in January 2021!! T&C's)" I kindly asked her to reverse another debit order since she was aware how much I earn monthly and my affordability and she acknowledged that and she also agreed that mistake is on her side. She later changed her tune and was incredibly rude for her as a manager. I even explained to her my family is depending upon me and I have a sick person who needs food and medication but ,the rude and arrogant woman who called herself a manager said it's not her business I owe Atlas. I was shuttered i am shuttered I can't get my family food and meds they need . I told her if anything happened to one of my sick family member I'll squarely blame it on her since she gave me her word and promised me on December that they won't double debit my account. I even went there to their outlet or office personally in December and she guaranteed me such won't won't happened. I here @ home ad Monday I have to be back @ work, I don't have money and most importantly I told her it's ******** and they way she was so extremely rude, I also told her I going to report her to her head office and even further I am gonna write to FSCA to report this ******** act. I really doubt that she ever have REGULATORY EXAM . I asked her name she refused to tell me, actually I spoke to two or three employees all refused to tell me their name. I even told this woman who's calling her a manager that she has all my personal information yet she can't tell me who she is. I gonna put her on HelloPeter including Black Twitter. I need your intervention as I am also planning to write to ombudsman. All those *********** women doesn't belong there, which FSP or employee who treat people like that trashes during lock down? She misled me and committed ***** and if you need today's recording between us ,I'll be glad to send that. The woman you think is a manager, is nothing but a ***** who'd always and I mean always put your company into disrepute including those who also hanged up on me. I'd also appreciate if you take a look on your video cameras, as I personally went there to understand why I received this sms because she promised me that she won't set a tracker twice on my account. I am upset and furrious .

Those so called employees needs to be disciplined, I am still gonna report Atlas to Financial Service Board. And stupid thing is that, she told me I am not the only one who's complaining about their service. I writing to CarterBlache as well I think that outlet or branch needs to be investigated. I remember 1st lock down they were operating and claimed to have license as essential when they were closed down by metro police. They failed to produce that and still, your stuff was horribly rude. I need my money to be reverse back to my account. I never authorized double debit to my account. That's

She caused me so much pain and anxiety, I'll never forgive people like your employee .I am Abram Legobate and my contact number ***. I need your assistance ASAP, because I am also gonna be evicted, you took every last cent I have. I hate that woman. Please assist