AM
Asandiswa M

1 reviews | Active since Jul 2024

21 Jan 2025, 12:35

Unhappy

My Partner has a long term loan with atlas we took another top-up their deducted the top-up not the long term loan. That has made him to be in arrears with a mistake that their did . Also we had previous loans with them that were paid up but still appearing on the credit profile. And the interest is way way to high

0
Replies (3)
Atlas Finance
Atlas Finance's reply21 Jan 2025, 12:45
Official
Hi Asandiswa
A customer care consultant will contact you to resolve your query
AM
Asandiswa M's update22 Jan 2025, 13:38
Reviewer Update
I got a call from the atlas call center quite happy on how the handled the matter thank you to a lady by the name of Norah Motlhabane she helped me thank you so much for resolving my complaint
Atlas Finance
Atlas Finance's reply22 Jan 2025, 13:45
Official
Hi Asandiswa
Thank you for the compliment. We will continue to strive to exceed your expectations