UNHAPPY CLIENT - FINALIZED MY LOAN
Good day Atlas
I have been dealling with Sagrie from the KZN branch for the last few months now and the service has been excellent. But this month I have been waiting for more days now for my loan to be finalized. The system has been down or offline.... This is unacceptable as you are not complying with "treating the customer fairly "
Kindly finalized my loan.
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Atlas Finance's replyOfficial
21 Oct 2020, 16:47Good day Shaheed
Thank you for bringing this matter to our attention, we truly apologise for the delay.
We will be consulting with IT to find out the issue is .
feedback will be send to you with the progress of the complaint, this matter will be treated with utmost importance.
kind regards,
Thank you for bringing this matter to our attention, we truly apologise for the delay.
We will be consulting with IT to find out the issue is .
feedback will be send to you with the progress of the complaint, this matter will be treated with utmost importance.
kind regards,
Atlas Finance's reply21 Oct 2020, 16:47
Official
Good day Shaheed
Thank you for bringing this matter to our attention, we truly apologise for the delay.
We will be consulting with IT to find out the issue is .
feedback will be send to you with the progress of the complaint, this matter will be treated with utmost importance.
kind regards,
Thank you for bringing this matter to our attention, we truly apologise for the delay.
We will be consulting with IT to find out the issue is .
feedback will be send to you with the progress of the complaint, this matter will be treated with utmost importance.
kind regards,