NS
Noko S

1 reviews | Active since Jun 2015

14 Jul 2017, 01:43

Unfairly Billing

<p>Atlas Finance has billed all my UIF money,while i told them i am no longer working and i can only pay the money that i afford until i get another job or finish all the ammount i owe them, now they took all my money and i am no longer working i dont even know how to survive for the rest of the month, and i am a single parent i dont know how to pay my child school fees,</p> <p>I requested them to at least refund me half of the money but they refused,</p> <p>Izit fair by law, to be tracked and billed the whole UIF i get to survive?<br />As if i am a ***** i dont want to pay,if i was a ***** i was gonna change my banking details,<br />I gave them a proof to show that i am no longer working but still they refuse to refund at least half for me to survive,</p> <p>what kind of people are they?<br />please somebody who can assist me , may you kindly do,</p> <p>I logged a complain to their area manager by the name of Andile, but still he said he cant assist me.</p> <p>Atlas Finance has billed all my UIF money,while i told them i am no longer working and i can only pay the money that i afford until i get another job or finish all the ammount i owe them, now they took all my money and i am no longer working i dont even know how to survive for the rest of the month, and i am a single parent i dont know how to pay my child school fees,</p> <p>I requested them to at least refund me half of the money but they refused,</p> <p>Izit fair by law, to be tracked and billed the whole UIF i get to survive?<br />As if i am a ***** i dont want to pay,if i was a ***** i was gonna change my banking details,<br />I gave them a proof to show that i am no longer working but still they refuse to refund at least half for me to survive,</p> <p>what kind of people are they?<br />please somebody who can assist me , may you kindly do,</p> <p>I logged a complain to their area manager by the name of Andile, but still he said he cant assist me.</p> <p>Atlas Finance has billed all my UIF money,while i told them i am no longer working and i can only pay the money that i afford until i get another job or finish all the ammount i owe them, now they took all my money and i am no longer working i dont even know how to survive for the rest of the month, and i am a single parent i dont know how to pay my child school fees,</p> <p>I requested them to at least refund me half of the money but they refused,</p> <p>Izit fair by law, to be tracked and billed the whole UIF i get to survive?<br />As if i am a ***** i dont want to pay,if i was a ***** i was gonna change my banking details,<br />I gave them a proof to show that i am no longer working but still they refuse to refund at least half for me to survive,</p> <p>what kind of people are they?<br />please somebody who can assist me , may you kindly do,</p> <p>I logged a complain to their area manager by the name of Andile, but still he said he cant assist me.</p>

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Replies (2)
Atlas Finance
Atlas Finance's reply17 Jul 2017, 07:54
Official

Good Day Noko,

We apologise for the inconvenience caused.

Your request has been escalated and we will do our best to make sure that you receive feedback as soon as possible.

Kind regards

The Atlas Family Call Centre

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Atlas Finance
Atlas Finance's reply17 Jul 2017, 14:22
Official

Good Day Noko,

We have looked at the details of your loan and have found the following:

Your loan was taken on 24 February this year. We received an instalment on 31 March and again on 8 July. You loan was due to be paid up on 24 June 2017. Please can you urgently send us the letter from your HR so that we can see how we can best assist you.

Thank you

Kind regards

The Atlas Family Call Centre

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