fC
freddie C

1 reviews | Active since Mar 2013

19 Nov 2020, 12:13

Train your staff Atlas finance!

Im extremely unsatisfied about the service I have received , I went to this company to help me with my credit , they suppose to debt. An amount end of each month instead they debt. The amount the same time . I asked for a refund as they should only take the debt order on a month end agreement , now 2 weeks later the lady that helped me said she is sorry but she typed the wrong command into the machine , well fix it then refund me back and take it end of the month if I didnt say anything they were gonna keep quite about it . This is Boksburg branch .

Email only . ***

0
Replies (4)
Atlas Finance
Atlas Finance's reply19 Nov 2020, 13:09
Official
Good day Freddie

Thank you bringing  this matter to our attention 
We will investigate and provide feedback soonest .

Our sincere apology for the inconvenience all this may have caused, this not how we do business.    

Please note one of our consultants will be calling you for further assistance .

kind regards, 
fC
freddie C's update19 Nov 2020, 13:32
Reviewer Update
Thank you for the reply , how will you be contacting me ?

I only have whatsapp and email , no phone calls .
Atlas Finance
Atlas Finance's reply19 Nov 2020, 13:55
Official
Good day Freddie 

an email has already been send you


fC
freddie C's update20 Nov 2020, 13:46
Reviewer Update
I would like to say thank you to Palesa for assisting me on this situation and helped me get the feedback that I needed , splendid work .