KR
Kay R
1 reviews | Active since Aug 2020
23 Oct 2020, 06:02
THE MOTTO OF THIS COMPANY IS TO ****,LIE, AND DE***** THEIR CUSTOMERS
After the last complain i raised with atlas finance i received an email confirming that VAP was removed from my loan and going forward my instalment will be 2248 ,but it was all a lie this morning the very same 2858 is debited again from my accoun***** clear that Atlas ****s its customers.i will take this further and write an email to credit ombudsman.i really wonder wat their MOTTO is.the experience i encounterd with this company is the worst,definately wouldnt encourage anyone to take a loan with them.
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Atlas Finance's replyOfficial
23 Oct 2020, 08:09Good morning Kay
Thank you for bringing the matter to our attention , We apologise for the inconvenience and distress this matter has caused .
one of our customer care consultants will be contacting you for further assist in resolving the complaint.
Please be advised that the complaint will be handled with utmost importance.
kind regards,
Thank you for bringing the matter to our attention , We apologise for the inconvenience and distress this matter has caused .
one of our customer care consultants will be contacting you for further assist in resolving the complaint.
Please be advised that the complaint will be handled with utmost importance.
kind regards,
Atlas Finance's reply23 Oct 2020, 08:09
Official
Good morning Kay
Thank you for bringing the matter to our attention , We apologise for the inconvenience and distress this matter has caused .
one of our customer care consultants will be contacting you for further assist in resolving the complaint.
Please be advised that the complaint will be handled with utmost importance.
kind regards,
Thank you for bringing the matter to our attention , We apologise for the inconvenience and distress this matter has caused .
one of our customer care consultants will be contacting you for further assist in resolving the complaint.
Please be advised that the complaint will be handled with utmost importance.
kind regards,