Shocking and Outraged

Since day 1 dealing with Atlas Finance we have encounted ********** service. From dealing with 2 ladies at Clairwood branch (Nomsa & Nola) who were extremely rude and not willing to assist at all....to dealing with another consultant (Sagrie) who them completed our loan application...this took a week to get sorted out. We were also told that we qualified for 2 x different amounts, which didnt make sense at all! How can do different branches (same company) offer 2 different amounts??? So All of that aside, we completed loan application with Sagrie and all seemed to be in order up until we received an sms notification of an early debit order to go off account on the 23rd Jan 2018. We queried this with Sagrie and we were told that if debit order goes off...then we might qualify for a payday loan as well....WHAT??? This was not part of the contract agreement at all. Debit order date is set for the 25th of every month...period. We were again also told that debit order would not go off if there is no funds in our account....well...guess what...it did...the debit order went off and bounced...and now as a result of that, we have a negative reflection on our bank account for a bounced debit order...not to mention the unnecessary banking charges. We have also been charged Funeral cover on our loan which we never asked for nor were we told about. We have never dealt with a company that since day one has left a bad taste in our mouths...and we will defiantly not recommend Atlas Finance to anyone...ever.