Settlement taking over 5 days
Dear Atlas Finance. You assisted me in need. Can I humbly ask that you allocate my settlement. I settled on the 3rd of September and to date nothing has been allocated and I am afraid the debit will not be canceled. I called yesterday and I was told my consultant is on leave and will be back next week and a manager will call me. I was just told I am still owing. I am still waiting. So the work is not assigned or someone does not do account recons.
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Replies (3)
Atlas Finance's replyOfficial
09 Sept 2025, 08:12Hi Litshani
A customer care consultant will contact you to resolve your query
A customer care consultant will contact you to resolve your query
Atlas Finance's reply09 Sept 2025, 08:12
Official
Hi Litshani
A customer care consultant will contact you to resolve your query
A customer care consultant will contact you to resolve your query
's updateReviewer Update
09 Sept 2025, 12:44Thank you. They responded fast within 10 minutes. This is amazing. 10 over 10. Got my closure letter as well. Thank you Refiloe Raatji and Denise. Thank you assisted well to my consultant Sagrie. I will definitely use them and refer them in the future. I am so happy.
's update09 Sept 2025, 12:44
Reviewer Update
Thank you. They responded fast within 10 minutes. This is amazing. 10 over 10. Got my closure letter as well. Thank you Refiloe Raatji and Denise. Thank you assisted well to my consultant Sagrie. I will definitely use them and refer them in the future. I am so happy.
's updateReviewer Update
09 Sept 2025, 12:46They were there for me when I needed them and they were also there for my query. Thanks again.
's update09 Sept 2025, 12:46
Reviewer Update
They were there for me when I needed them and they were also there for my query. Thanks again.