REFUND ME PLEASE

I them to remove my from debt review and I paid R2200 for 3 months. The last payment was on the 17th of April 2025. I've been waiting for clearance letter or something I got nothing from and there's no communication. When I'm trying to call their head office, they'll be like "wait I'll call back after mins" then after that they'll never take calls again. I'm asking for my money back. They don't want to pay it. I feel like they ****MED ME because I paid for nothing.