Nelspruit branch is discrimatibg clients

so the once in nelspruit borrow you money only if you are from nelspruit. They call their friends to borrow them money and not peoplw from around. I waited for over an hour while a lady went through my docs and she just sais i dont qualify. No proper procedure was taken. They are discriminating clients. One of them confessed to me outside that it was beacuse of the language I dont speak Isiswati I speak Setswana from pretoria, ba tlwaela batho I hope the owner finds out about this.