MW
MARIE W

1 reviews | Active since Oct 2013

05 Nov 2025, 11:52

********* LISTING ON THE BUREAU

ATLAS FINANCE - not doing their work correctly Hi - I had two loans with ATLAS FINANCE, and it was paid up between March and May 2025 - and to date they have not removed me from Transunion bureau and the turnaround was supposed to be 30 days from the date that it was paid. Just to find out no this is not how ATLAS Finance is working, I have sent numerous emails and made a lot of calls in the last 3 weeks trying to get the incorrect information removed to say I still owe them. But getting nowhere with them coming up with the excuse they take 30 working days to remove it well we now in October 2025 and the 30 days has elapsed 6 months ago I am trying to obtain a property but with this still showing as outstanding it's hindering me and it's not my fault - I have begged and pleaded to remove it I am so upset and angry with them this is not ethical. One was paid on the 17/03/2025 and the second one on 13/05/2025. I now went on Experian to find out my score to my dismay it still shows I owe ATLAS FINANCE once again on one account WHICH IS A BLATANT LIE!!!! AS BOTH HAS BEEN PAID UP AND I HAVE THE LETTERS THIS IS NOW UTTER RUBISH I AM LIVID AS I SIT HERE HOW MANY MORE PEOPLE OUT THERE HAS BEEN DONE IN LIKE THIS.

0
Replies (5)
Atlas Finance
Atlas Finance's reply05 Nov 2025, 11:55
Official
Hi Marie
A customer care consultant will contact you to resolve your query
MW
MARIE W's update05 Nov 2025, 11:57
Reviewer Update
I WANT SOME ONE TO CALL ME NOW NOT TOMOROW NOT LATER NOW !!!!!!!!!!!!!!!!!
MW
MARIE W's update06 Nov 2025, 11:08
Reviewer Update
STILL WAITING FOR FEEDBACK - THIS IS NOT A JOKE TRUST ME THIS IS MY LIVELIHOOD WE ARE REFERING TO - WHEN ALL YOU HAVE DONE IS PAY TH ACCOUNT EXPECTING THE CORRECT STEPS ARE TAKEN TO CORRECT IT AT ALL THE ITC BUREAUS - BUT IT WAS NOT NOW ITS 7 MONTHS AND STILL NOTHING HAS BEEN CORRECTED AND IT FALSE INFO GIVEN TO LIST A PERSON - I WANT AN EMAIL EXPLAINING WHAT HAS HAPPEND AND WHY IT WAS NOT CORRECTED AS PER ALL THE EMAILS GO BACK AND FORTH SINCE AUG 2025 !!!!!!
MW
MARIE W's update10 Nov 2025, 12:40
Reviewer Update
ONCE AGAIN, I MUST WAIT FOR FEEDBACK IT'S GOING INTO THE 3RD WEEK NOW OF WAITING FIGHTING TO CLEAR MY NAME THIS IS VERY UNPROFESSIONAL - HOW LONG MUST I WAIT FOR SOME SORT OF FEEDBACK AND MY NAME RESTORED ON THE ITC LISTING? PSE DO NOT SAY 21 DAYS OR 30 DAYS THIS IS NOT MY FAULT I WANT IT SORTED ASAP !!!!!!!!!!!!!!
MW
MARIE W's update13 Nov 2025, 15:03
Reviewer Update
ONCE AGAIN, I MUST WAIT FOR FEEDBACK IT'S GOING INTO THE 3RD WEEK NOW OF WAITING FIGHTING TO CLEAR MY NAME THIS IS VERY UNPROFESSIONAL - HOW LONG MUST I WAIT FOR SOME SORT OF FEEDBACK AND MY NAME RESTORED ON THE ITC LISTING? PSE DO NOT SAY 21 DAYS OR 30 DAYS THIS IS NOT MY FAULT I WANT IT SORTED ASAP !!!!!!!!!!!!!! ITS NOW 3 DAYS STILL AWAITING ATLAS TO COME BACK TO ME WHAT A DISGRACE