YC
Yaaseen C

1 reviews | Active since Jun 2014

04 Nov 2020, 18:28

Invalid ITC listing by Atlas Finance

I have settled my Atlas Finance account in October 2019. Two months ago I found out they Atlas finance had not updated my details with the relevant credit bureaus. I immediately contacted Atlas Finance and advised them of their error. I addition to this I provided them with all the necessary documentation to confirm that my account had been paid up. I was advised that with 7-21 working days the listing will be removed. It has now been 60 days, I have literally sent hundreds of emails and yet still Atlas Finance is reflecting on my credit profile as an account which is in arrears. I honestly do not know what more I can do as I have tried everything. This is the most pathetic service that I have ever received in my entire life. Can an Atlas Finance representative please contact me on *** in order to resolve this matter.

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Replies (1)
Atlas Finance
Atlas Finance's reply05 Nov 2020, 10:29
Official
Good morning Yaaseen

Thank you for bringing the matter to our attention 

Please note that one of our agents will be calling you 

We apologise for the inconvenience this matter has caused .

kind regard,