pM
phathilizwe M

1 reviews | Active since Apr 2020

25 Jun 2021, 05:29

Inconvenience service

Bad Bad service, Atlas Finance keeps deducting R2700 in my Account wherelse i finished paying them in April, every month i must wait 5 days to get my Refund, they do not want to close my account. Let alone the Charges i pay to my FNB cheque Account. This is really unacceptable

0
Replies (4)
Atlas Finance
Atlas Finance's reply25 Jun 2021, 08:04
Official
Good  morning Phathilizwe

Thank you for bringing this complaint to our attention 

Please note this issue will be investigated and resolved soonest 

We apologies for the inconvenience this matter may have caused .

kind regards,
pM
phathilizwe M's update25 Jun 2021, 09:31
Reviewer Update
Awaiting
pM
phathilizwe M's update28 Jun 2021, 11:59
Reviewer Update
I am still waiting till today
Atlas Finance
Atlas Finance's reply09 Jul 2021, 12:29
Official
Good day

We have received your complaint and apologize that this is still not resolved.

We take full responsibility in this matter and will work tirelessly to make sure that it is resolved. 

Please accept our apologies. We ask that you bear with us whilst we try to fix this as soon as possible.