KR
Kay R
1 reviews | Active since Aug 2020
26 Aug 2020, 09:45
*********** staff sies
I took out a loan with atlas finance harrison on the 20th of august 2020 and the *********** lady told me my instalment will be about 2245 which will be debited from the following on the 25th.on the the 25th of august already they hve debited 2869.i also gave them R35 cash and yet it was also debited .she then goes to say she is sorry she gave me wrong information i mean how stupid can one be.how do they evn start debiting 5 days after the loan application.then there was also 610 which was added on my loan for cover which i was not even told about.i am really disappointed with ur service.u are ********** with *********** staff
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Replies (2)Atlas Finance's replyOfficial
26 Aug 2020, 10:10Good morning Kay
Thank you for bringing this matter to our attention .
We apologise for the inconvenience this matter may have caused .
Please be advised that one of our customer care consultants will be contacting you for further assistance with above complaint.
Best regards,
Thank you for bringing this matter to our attention .
We apologise for the inconvenience this matter may have caused .
Please be advised that one of our customer care consultants will be contacting you for further assistance with above complaint.
Best regards,
Atlas Finance's reply26 Aug 2020, 10:10
Official
Good morning Kay
Thank you for bringing this matter to our attention .
We apologise for the inconvenience this matter may have caused .
Please be advised that one of our customer care consultants will be contacting you for further assistance with above complaint.
Best regards,
Thank you for bringing this matter to our attention .
We apologise for the inconvenience this matter may have caused .
Please be advised that one of our customer care consultants will be contacting you for further assistance with above complaint.
Best regards,
KR
Kay R's updateReviewer Update
26 Aug 2020, 12:07By the way there is one of the staff there who is doing ***** ..i was refferd to her for assistance because she can manipulate the system so the client can get a loan even thou they dnt qualify there after u give her money for coldrink..theres pple she works with who referrer clients who needs loans to her bcse sha cn make a plan .i bet all the applications she approved are legit.that is the type of people atlas hires
KR
Kay R's update26 Aug 2020, 12:07
Reviewer Update
By the way there is one of the staff there who is doing ***** ..i was refferd to her for assistance because she can manipulate the system so the client can get a loan even thou they dnt qualify there after u give her money for coldrink..theres pple she works with who referrer clients who needs loans to her bcse sha cn make a plan .i bet all the applications she approved are legit.that is the type of people atlas hires
