I'm very unhappy customer, i app**** for a loan at atlas finance and settled it, now that i called for a paid up letter and itc update they refuse to assist me. Agents keep on sending me from one to another, i need this updated please. you took my money a

I'm very unhappy customer, i app**** for a loan at atlas finance and settled it, now that i called for a paid up letter and itc update they refuse to assist me. Agents keep on sending me from one to another, i need this updated please. you took my money and i paid what i owed so please update and provide me the [paid up letter. ID number *** my cell number ***. im going to take matters to ombudsman if i dont get assistance.