JM
Jacoline M
1 reviews | Active since Oct 2021
06 Oct 2021, 08:50
I want my money back
I dont owe Atlas finance anything. They deducted R666 x3 from my bank account ********ly. Ive been phoning everyday for my money to be paid back. No one phones me back. I gave my bank statement to the Worcester office as proof but ive still not get my refunds. I do not recommend this company to anyone to use. Bad service and they not interested in helping clients.
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Replies (2)
Atlas Finance's replyOfficial
06 Oct 2021, 09:00Good morning Jacoline
Thank you for bringing this matter to our attention
Please be advised that this matter will be investigated and resolved . One of our customer care agents will be calling you for further assistance.
We truly apologies for any inconvenience caused .
Regards,
Thank you for bringing this matter to our attention
Please be advised that this matter will be investigated and resolved . One of our customer care agents will be calling you for further assistance.
We truly apologies for any inconvenience caused .
Regards,
Atlas Finance's reply06 Oct 2021, 09:00
Official
Good morning Jacoline
Thank you for bringing this matter to our attention
Please be advised that this matter will be investigated and resolved . One of our customer care agents will be calling you for further assistance.
We truly apologies for any inconvenience caused .
Regards,
Thank you for bringing this matter to our attention
Please be advised that this matter will be investigated and resolved . One of our customer care agents will be calling you for further assistance.
We truly apologies for any inconvenience caused .
Regards,
JM
Jacoline M's updateReviewer Update
06 Oct 2021, 09:12Ill be waiting. Ive send cancelation letters as requested as this is the 2nd month this have been happening. When i phone worcester office i only get a response that they are waiting for head office for a woman named Palesa. How can you do this to people. Debit money without authorization. The money was debited on the 23rd September. Ive spent alot of money on airtime an petrol as I do not live in Worcester where your Branch is.Please just help me.
JM
Jacoline M's update06 Oct 2021, 09:12
Reviewer Update
Ill be waiting. Ive send cancelation letters as requested as this is the 2nd month this have been happening. When i phone worcester office i only get a response that they are waiting for head office for a woman named Palesa. How can you do this to people. Debit money without authorization. The money was debited on the 23rd September. Ive spent alot of money on airtime an petrol as I do not live in Worcester where your Branch is.Please just help me.