Horrible and ********

Horrible experience after they took my money twice, now the account is in "arrears" and has dropped my credit score. How pathetic can this company be. I took a loan with at Marble Towers on the 20th of July 2023 for one month, I paid it within a week, they deducted twice on the 25th July 2022, I was left with nothing to feed my family with. I had to fight to get my refund, now I check my credit score, it has dropped by 24 points because this horrible company my account listed as unpaid, what the hell do you treat people like that? You're a horrible company, I would never recommend you anywhere and I'll definitely escalate this.