NM
Nokude M
1 reviews | Active since Dec 2024
13 Dec 2024, 12:18
Early deduction
I took a loan of R8000 online on the 10-12-2024 and the term of the loan is four months which means the first deduction was supposed to commence on the 31st of December 2024 but boom on 12-12-2024 the loan started deducting. I was so shocked because I was going to use the money on the 13th. I phoned Atlas finance but they send me from pillar to post and I've never seen such unprofessional and unorganized bunch of people like them in my whole life! How can someone approved for a loan today and the following day they deduct the money? I'm still waiting for them to refund me that R3297. 45 to my bank account
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Replies (3)NM
Nokude M's updateReviewer Update
13 Dec 2024, 12:26Atlas finance please refund me my R3227. 45 that you deducted immediately after you approved the loan. How can someone apply for a loan on the 10th of December and deductions goes off on the 12th of December just one day apart after the money has been disbursed. That is an act of ********ity and I won't rest until you deposit that money in my bank account!
NM
Nokude M's update13 Dec 2024, 12:26
Reviewer Update
Atlas finance please refund me my R3227. 45 that you deducted immediately after you approved the loan. How can someone apply for a loan on the 10th of December and deductions goes off on the 12th of December just one day apart after the money has been disbursed. That is an act of ********ity and I won't rest until you deposit that money in my bank account!
Atlas Finance's replyOfficial
13 Dec 2024, 12:55Hi Nokude
A customer care consultant will contact you to resolve your query
A customer care consultant will contact you to resolve your query
Atlas Finance's reply13 Dec 2024, 12:55
Official
Hi Nokude
A customer care consultant will contact you to resolve your query
A customer care consultant will contact you to resolve your query
NM
Nokude M's updateReviewer Update
13 Dec 2024, 14:33I would like to share this positive and quick response from one of Atlas consultants who treated my case so urgently, her name is Norah, thank you so much lady for taking your work so seriously with a good and sound customer care. The money is going to be deposited back into my account not later than today. Once again thank you Norah and your team effort.
NM
Nokude M's update13 Dec 2024, 14:33
Reviewer Update
I would like to share this positive and quick response from one of Atlas consultants who treated my case so urgently, her name is Norah, thank you so much lady for taking your work so seriously with a good and sound customer care. The money is going to be deposited back into my account not later than today. Once again thank you Norah and your team effort.