ZF
Zelda F

1 reviews | Active since Jun 2021

30 Dec 2022, 11:45

Double Debit and VERY BAD SERVICE!!!

This my 3rd loan with this pathetic company and the first 2 laons I paid off, but now on 18/12/2022 two debit orders went of my account!! I have called everyday since then for a refund and every day the same excuses and with absolutely no feedback as to what is happening. I WILL be going to the Ombud and all social media platform there is were they advertise their company. The Bellville branch have the most *********** consultants I have ever came across!! I have been working in a client service call centre for 10 years and this is definitely NOT how you treat loyal, paying clients-go study your TCF manual again, if you even know what it is. I WANT MY MONEY BACK!!!!

0
Replies (1)
Atlas Finance
Atlas Finance's reply03 Jan 2023, 16:30
Official
Hi Zelda,
We have been trying to get hold of you on the number provided and there is no response.
Do you have another number that we can try on?
Many thanks