KP
Kirby P

1 reviews | Active since Dec 2015

16 Nov 2022, 11:47

Don't Ever Do Business with Atlas

I have been struggling since the 27th of October 2022 just to get my account settled. Now that it is settled, it is another fight to get confirmation from Atlas that the account has been paid up as I am still getting calls from all of the third parties, they hand my account over too. Call Atlas Sandton, they don't answer. Call Atlas customer care, they don't answer, and you hold for days. Do we really need the NCR just to get a paid-up letter, retract my paid-up account from your third parties and stop calling and maybe one year my bureau updated. Just like you are tired of me, I am tired of doing business with people who have no interest in customer service

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Replies (1)
Atlas Finance
Atlas Finance's reply06 Dec 2022, 16:07
Official
Good day Palmer 

We have received your Complaint 

We apologised for the delaying response, please note that the complaint will be send to customer care for assistance.

regards,