RB
Rashaad B

1 reviews | Active since Apr 2023

23 Apr 2024, 15:24

Do not loan wihh this terrible place!!! Disgusting!!!!

Absolute worst face to face customer service. I app**** and they could not get hold of my employer. This is after I provided pay slips wihh the company letter head, bank statements proving my salary is from the employer as well as an employment confirmation letter. When I questioned the process and how finicky they are about it I get smug remarks from the employer in front of the branch manager. I asked the branch manager if this is acceptable which I didn't even get a reply to. What a horrible way to speak and service your customers. Atlas wynberg main road. Utterly disgusting behavior!!! Please do not visit this place, it's terrible!!!!!!

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Replies (1)
Atlas Finance
Atlas Finance's reply23 Apr 2024, 16:05
Official
Hi Rashaad,
We apologise for the experience you had with Atlas Finance. A customer care consultant will contact you to resolve your query.