Disgusting Cutomer Service

The service is disgraceful! Absolute nonsense & the staff are not efficient at all. The company falsely promises that you receive feedback on your loan within 48 hours. I app**** ( online) on Monday today is Friday and I’m still chasing. You get transferred from one consultant to another non of wich sound like they actually know what they doing. It’s Friday 15:09 as I write this and still promises of calling me back but nothing.