Disgusting

Very dissapointed to Atlas not just dissapointed but hurt because they ruined my life I paid my debt and settled it last year 2025 August paid up letter was sent to the debt collector as I was already handed over but till today they still appear in my credit score I called multiple times they ask for a paid up letter. I don't have I delete old emails to save the storage now they said they cannot help me is it professional or what the response I got from tem