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Thenjiwe T

1 reviews | Active since Mar 2018

28 Mar 2018, 21:02

Day light robery

I am very disappointed in Atlas finance I went to borrow a loan I was approved R8000 but I only received R5000 which they deposited into their own card which they apparently use to pay people who have been approves....the money is not paid into your own account however when they debit its been debited from your bank account..which was very fishy but when asked I was told that's how they operate now when I asked about the balance I did not receive they telling me too many stories and that they still doing stupid investigation where as on their systems it shows that the money is hanging which means I did not receive it I'm not sure which investigation they doing and why would they do so... where as on the other hand they debiting the premium of R2400 of the initial R8000 loan which I did not receive all but only R5000 this is very unfair I asked about the turn around time of this investigation of theirs they told me a shocking 51days in the mean time they will debiting my account....what I want to know why are doing this to people who went to them indeed of money only to find out you putting yourself in more misery... you now don't have money on ther hand they will keep on debiting as they please who ever that can help me on what to do with this issue i would really appreciate these people needs to be stopped they are playing with us poor people..

They need to stop all this nonsense and stop these cards and start depositing money into peoples account because whoever that came with this plan they knew this would happen and they would make lots of money out of people..

Atlas finance I want my R3000 asap I then won't have a problem with you debiting my account as agreed stop robbing poor people that won't take the business far at all.

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Replies (4)
Atlas Finance
Atlas Finance's reply29 Mar 2018, 15:43
Official

Good Day Thenjiwe,

Thank you for contacting us regarding your query.

We're currently looking into this matter with urgency and will send feedback as soon as possible.

Kind regards

The Atlas Family Call Centre

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Thenjiwe T's update29 Mar 2018, 15:54
Reviewer Update
Would really appreciate that... my contact numbers are ********** 842/ ********** 890 if need to contact me. I thank you.
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Thenjiwe T's update04 Apr 2018, 10:43
Reviewer Update
Hi I got helped and received the money that was due to me I thank you very much..
Atlas Finance
Atlas Finance's reply04 Apr 2018, 10:54
Official

Good Day Thenjiwe,

Thank you so much for confirming all is in order.

We are glad we could sort this out.

Kind regards

The Atlas Family Call Centre

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