CREDIT BEREAUS UPDATE

I HAD AN ACCOUNT IN 2021 WHICH WAS PAID IN FULL BUT STILL TO DATE ON MY CREDIT RECORD IT STILL APPEAR ACTIVE AND IVE BEEN IN CONTACTS WITH CREDIT BEREUAS BUT THEY CANT LABELLED IT AS CLOSED. THE ACCOUNT NUMBER FOR THAT LOAN IS *** CAN ATLAS CLOSE THIS ACCOUNT AND UPDATE XDS AND OTHER CREDIT BEREUAS AS SOON AS POSSIBLE.