Concerned client

Afternoon Atlas family Siphamandla is my name. Ive been using this company for my financial rescue for some time now and it's been reasonable until this year. Okay I borrowed R5000 for me to be debited R1114.87 for a period of six months but R1730 is been deducted can someone on management assist me on this I did call about this issue I was told that R500 is for benefits I really disappointed and losing a lot of money please please help. Thank you