1 reviews | Active since Sept 2019
Be carefully when doing business with ATLAS they will ruin your live
Incompetence *****s very bad service does not care about people and all they care about is money, money I took out a loan for R5100 2 months ago two debit orders went off for the amount 1665,96 then last month I asked for a settlement letter at they branch in selby next to Standard bank the lady by the name of Bright and her male colleague gave me the settlement letter which I have with me I then made paymene as per settlement letter I then request a paid up letter, Bright then tells me no they made a mistake on thy side that was a incorrect settlement amount I still need to pay more money....how is it that a company can give a customer a wrong settlement letter and then turn around and say no you need to pay more money because we made a mistake on our side I really need this paid up letter as I want to apply for something important urgently, but they dont care all they care about is make money even if its they fault....NO MORE DOING BUSINESS WITH THIS PEOPLE.....BE CAREFULLY I WILL ESCALATE THIS FORWARD IF NEEDS TO
For your respond melissa I have been communicating with you since Friday and you came back to me now and said you will furnish me with the paid up letter I will write a retraction upon receiving the paid up letter Thank you Melisa for your professionalism and respond
For your respond melissa I have been communicating with you since Friday and you came back to me now and said you will furnish me with the paid up letter I will write a retraction upon receiving the paid up letter Thank you Melisa for your professionalism and respond
Thank you for bringing this matter to our attention .
The above compliant will be escalated for feedback , please note that this is not how we do business .
We apologise for the distress this matter may have a caused ,follow up will be done on the paid up letter .
kind regards,
Thank you for bringing this matter to our attention .
The above compliant will be escalated for feedback , please note that this is not how we do business .
We apologise for the distress this matter may have a caused ,follow up will be done on the paid up letter .
kind regards,
Thank you for your speedily respond, Melissa has rep**** and said she will provide me with paid up letter shortly
Thank you for your speedily respond, Melissa has rep**** and said she will provide me with paid up letter shortly
