MB
Mariska B
1 reviews | Active since Mar 2015
31 May 2024, 10:05
Bad service, false advertising
The worst customer service. App**** for a loan on Tuesday, today is Friday and still havent received any feedback. When I enquire I am being told that my application is currently being processed, an agent will contact me or I can go to my nearest branch, after I already told them twice I am in hospital at the moment. One agent even said that I need to wait 72 hours! So if they advertise their service as "fast", please do not believe them! You will be in your grave one day then probably only receive feedback.
Helpful (0)
Replies (4)0
Replies (4)
Atlas Finance's replyOfficial
31 May 2024, 10:15Hi Mariska
A customer care consultant will contact you to assist with your query
A customer care consultant will contact you to assist with your query
Atlas Finance's reply31 May 2024, 10:15
Official
Hi Mariska
A customer care consultant will contact you to assist with your query
A customer care consultant will contact you to assist with your query
MB
Mariska B's updateReviewer Update
31 May 2024, 10:30And when will that be? All I am being told is that someone will contact me, just received an email right now to tell me I need to be patient. For how much longer?
MB
Mariska B's update31 May 2024, 10:30
Reviewer Update
And when will that be? All I am being told is that someone will contact me, just received an email right now to tell me I need to be patient. For how much longer?
Atlas Finance's replyOfficial
31 May 2024, 11:15We have attempted to call you on numerous occasions. Please answer your call so that we can proceed with your application
Thanks
Thanks
Atlas Finance's reply31 May 2024, 11:15
Official
We have attempted to call you on numerous occasions. Please answer your call so that we can proceed with your application
Thanks
Thanks
MB
Mariska B's updateReviewer Update
31 May 2024, 12:35There is a reason why I selected my preferred method of contact as email. I am so tired of repeating myself over and over again. Dont even bother
MB
Mariska B's update31 May 2024, 12:35
Reviewer Update
There is a reason why I selected my preferred method of contact as email. I am so tired of repeating myself over and over again. Dont even bother