1 reviews | Active since Dec 2013
Atlas is not updating our profiles after we have paid up loans.
I have loans that where paid off in 2016. Today those loans are still not closed at transunion. This affects my credit profile and it seems atlas does not recognize that. I have now fought for two week to get this closed. Guess what? They still open.
Good Day Khuliso,
We apologise for the inconvenience caused.
We are investigating why your accounts weren't closed.
Your request has been sent to the credit bureaus in the meantime for them to update your records and we will do our best to make sure this is seen to as quickly as possible.
Kind regards
The Atlas Family Call Centre
***
Good Day Khuliso,
We apologise for the inconvenience caused.
We are investigating why your accounts weren't closed.
Your request has been sent to the credit bureaus in the meantime for them to update your records and we will do our best to make sure this is seen to as quickly as possible.
Kind regards
The Atlas Family Call Centre
***