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Sharon S

1 reviews | Active since Sept 2024

29 Nov 2024, 13:05

Atlas finance stay away!!!

I received very good service and loan offers at the beginning but now I am very dissatisfied, I have an existing R8000 loan which I still have two months to pay but I was told I can come for top up om this loan but it was no top up it was just another loan on top of this loan this was not explained when I signed, they ended up deducting R6000 this month Which is not small change for me, I enquired about a loan online yesterday because it takes an hour and a half to go in to the branch and you have to submit the same documents every month, even a transaction history which costs me money even though the money was paid over 48 hours ago and should beeflecting by this time.

I sent another email at 9am this morning with all these documents needed and still no one has come back to me at this time with sny feedback.

I will not be using them again absolutely disgusting!

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Replies (1)
Atlas Finance
Atlas Finance's reply29 Nov 2024, 13:30
Official
Hi Sharon
We apologise for the inconvenience caused. A customer care consultant will contact you shortly to resolve your query.