SS
Sharon S

1 reviews | Active since Sept 2024

31 Dec 2024, 14:56

Atlas finance official lost me as a customer disgraceful service

I have written a previous review about this company and I was really thinking ok they have improved at one stage now I know they have not again the pier 14 branch in Port Elizabeth, I have taken out loans every month from them,as explained previously they deducted 6000 once off on my salary which forced me to get a loan somewhere else because they were not forth coming with information and just said sorry they can't do anything and which is not even a big loan this has been for the last 2 months now they have an issue this month but it's been there for two months and they granted me loans regardless of that so my question is how do you check bank statements? On top of that the manager phones me to tell me this and I said ok this is after I struggled for two days getting feedback from them! A while later one of consultants phone me I must come into the branch to approve a Debicheck as there are issues they made me travel all the way down for nothing as guess what she phoned the wrong person! How is that for unprofessional never again I am now done they have officially lost me as I client, dealing with them is just to much of a hassle!

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Replies (2)
Atlas Finance
Atlas Finance's reply31 Dec 2024, 15:03
Official
Hi Sharon
We apologise for your experience with Atlas Finance. A customer consultant will contact you shortly to resolve your query
SS
Sharon S's update31 Dec 2024, 15:47
Reviewer Update
I am not interested to borrow anymore even after the last payment in January is received I wi be very relieved!