TM
Tshepo M

1 reviews | Active since Jul 2016

15 Mar 2019, 13:17

Atlas finance. kings of unprofessionalism

After sitting for 30 minutes, i am yet to recieve any attention. this is while staff are talking among themselves. i was invited over the telephone to take up a loan. i was asked to bring 3months bank statement and latest payslip which i did. now i am told that my december pay has to reflect, which means i hav to go back to my bank. i am tired of the administrative unprofessionalism i keep experiencing here. each time i come here, i have to run back and forth between internet cafes and b my bank. staff here dont seem to know their systems. The service at Rosslyn Branch is a disgrace. Staff look uninterested and unprofessional. Sies

0
Replies (2)
TM
Tshepo M's update15 Mar 2019, 13:22
Reviewer Update
Please Atlas Finance; remove my details from your systems as i dont intend to do business with you anymore.
Atlas Finance
Atlas Finance's reply15 Mar 2019, 14:37
Official
Good Day Tshepo,

Thank you for contacting us regarding this and taking our call.
We apologise for the bad experience you've had in branch.  
We will look into this matter with urgency and send you feedback. 

Kind regards
The Atlas Family Call Centre
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