Atlas Finance - *********** in handling finances

I am an existing customer of Atlas finance & feel highly disgusted that they can stoop so low as to double debit my account. I settled my previous loan last month & took out another loan but to my shock they debited the old loan again & also debited for the new load agreement. I went into the branch - Verulam, only to be made to wait and then my bank statement was taken to send to customer care. So now I have half of my rent money in Atlas finance account due to the Verulam branch Manager Prisca not stopping the old debit order. Further more, every-time I apply for a load with them, the consultants at the verulam branch mislead by forcing to Value Added Products onto my loan. If My matter is not resolved immediately, I am escalating this matter to the NCR & FSB.