Atlas Finance ******* DEDUCTION

I have been dealing with Atlas Finance for a while now and am absolutely disgusted with the lack of urgency around them correcting the fact that they have *******LY gone into and have DOUBLE DEBITED my account! They mark their debits as NOT DISPUTABLE so not even my bank is able to reverse it.

I am a single parent with 5yr old twins who are starting school in the new year. Uniforms to buy, Food to buy, Working from home so my internet connection cannot go off which means I cannot work from home and can't go work from office as they have left me with R3 in my account!

I went into their Wynberg branch at 8am this morning and was told they will send the request off but they can't say when it will be corrected as they have a backlog of refunds!!! This is not my problem! As quickly as they stole money out of my bank account, they should just as easily reverse it!!!

This is disgusting and *******! They got their payment as agreed to and then they deducted again 3 days later!!!!

I'm getting no feedback from them! Bank statement sent already and getting absolutely no feedback!