ZT
Zukiswa T

1 reviews | Active since May 2013

08 Oct 2025, 08:22

Atlas Finance does not want to send my payments to credit bureau for update

Atlas Finance does not want to send my payments to transunion,I made payment in August of R440 and again September R450 but these payments does not reflect on my credit profile, status still says I last paid in 2023.When I contacted them to advise, the manager by the name of Roderick Govender told me that the payments will reflect after 60days due to billing cycle of which is not true I did contact Transunion.

This is not the first time my account was handed over but every time I pay DMC sends the payment to credit bureau for update. These people must send my payments to Experian.

I am aware that the account will be closed after I paid the full balance,but what Im saying is they must send my payments to experian so they can update them,that will not take 60 days.

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Replies (1)
Atlas Finance
Atlas Finance's reply08 Oct 2025, 11:17
Official
Hi Zukiswa
A customer care consultant will contact you to resolve your query