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ettienne E

1 reviews | Active since May 2017

09 May 2017, 12:59

AS SEEN ABOVE PLAIN DISHONEST LENDERS **OMBUDSMAN*** TO BE CONTACTED

<p>Hi,</p> <p> </p> <p>After incident where I foolishly handed over settlement amount to one of Atlas employees and he ran off with the money was the beginning.</p> <p>After numerous correspondence with the branch to lower my instalment due to losing my job (they refused) they have me still listed on ITC.</p> <p>Speaking with branch I explained the debt has prescribed and with my horrible ordeal I was promised it will be removed...up to now this has been the sickest treatment from one instition received.Disgusted to say the least!!</p> <p>Atlas Finance 25 ********** 5 R7,687.00 Handed over 31 Jan 2015</p>

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Replies (5)
Atlas Finance
Atlas Finance's reply09 May 2017, 15:37
Official

We apologise for the inconvenience caused.

As discussed we will do our best to make sure this is seen to as quickly as possible.

Kind regards

The Atlas Family Call Centre

***

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ettienne E's update12 May 2017, 06:26
Reviewer Update

Morning,

I will copy and paste my reply : Simply no!!!As mentioned I have NO pleasure in a repeat of three years back.

Unfortunately your guys reputation speaks for itself. Remove me from ITC today as requested and I will not take this any further!

Atlas Finance
Atlas Finance's reply12 May 2017, 10:23
Official

Good Day Ettienne,

We have started the process and we will keep you updated.

Thank you for your understanding

Kind regards

The Atlas Family Call Centre

***

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ettienne E's update17 May 2017, 13:21
Reviewer Update

Atlas made a promise in writing to rectify issue as above and Chantelle has been very friendly and helpfull!

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ettienne E's update22 May 2017, 06:38
Reviewer Update

Swift reaction from Chantelle but promises not kept-no change